How can we help?

On web, you get 3 days of full access with no credit card required. On iOS, you start a 3-day free trial when you subscribe — your card is saved but not charged until day 3. You can cancel anytime before then and won't be charged.

Web: Go to Settings → Account → Cancel Subscription. You'll keep access until the end of your current billing period.

iOS: Go to iPhone Settings → Apple ID → Subscriptions → WeddingSuite → Cancel Subscription. Apple handles all iOS billing directly.

Web: Email us at weddingsuiteapp@gmail.com within 30 days and we'll review your case.

iOS: Refunds for App Store purchases are handled by Apple. Visit reportaproblem.apple.com to request a refund from Apple directly.

Email us at weddingsuiteapp@gmail.com with your account email and we'll sort it out right away.

Go to Settings → Account → Delete Account. You'll need to type DELETE to confirm. This permanently removes your account, guest list, all RSVP responses, vendors, budget, checklist, and seating chart. It cannot be undone.

On the login page, click "Forgot password?" and enter your email address. We'll send you a reset link. Check your spam folder if it doesn't arrive within a few minutes.

Yes — your account syncs in real time across all devices. Sign in at weddingsuiteapp.com on any browser, or use the iOS app. Everything stays up to date automatically.

Yes. Your data is stored securely with Supabase, encrypted in transit (HTTPS), and only accessible by you. We never sell your data. Read our full Privacy Policy for details.

You get a unique link (e.g. weddingsuiteapp.com/rsvp/your-wedding-id) that you share with guests. Guests type their first and last name, and if they're on your list they can RSVP. No account or login required for guests. You see responses in real time in your RSVPs tab.

Make sure the guest's name in WeddingSuite matches exactly what they're typing — including spelling and spacing. Check your guest list in the Guests tab and add or correct their name if needed. The search is case-insensitive but spelling must match.

Yes — go to RSVPs → Settings tab → toggle "Accept RSVPs" to off. Guests will see a message that RSVPs are closed. You can also set a deadline date which shows on the RSVP page.

A household groups people who share an address and RSVP together — like a family. When one household member looks up their name on your RSVP page, they can respond for everyone in their household at once. This means "The Smith Family" (4 people) only needs to fill out one RSVP form instead of four.

iOS and web subscriptions are separate (Apple requires it). If you subscribed on iOS, your Pro access applies when using the iOS app. To access Pro on web, you'll need a web subscription at $9/month via the web app. Email us at weddingsuiteapp@gmail.com if you have questions about your specific situation.

Open the WeddingSuite app, and if you see the subscription screen, tap "Restore Purchases" at the top right. This will check your Apple ID for any active subscriptions and restore your access. Make sure you're signed in with the same Apple ID you used to originally subscribe.